At the core of The Best Friends™ Approach are relationships, a vital component of dementia care. Our experienced staff and volunteers are extensively trained in Best Friends™ model of care. They work individually with our elders to learn their life stories and essentially become their Best Friends.
By talking – and more importantly, listening – to elders and their families, we learn each resident’s life story. We discover who each resident is as an individual – we learn about jobs, family life, hobbies, travels, and pets – everything that makes a person who they are, deep down. This intimate knowledge allows our staff and volunteers to connect with elders on a one-on-one basis.